Terms of Service

1. Acceptance of Terms

By accessing or using the Sentrya platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Sentrya provides an AI-powered Anti-Money Laundering (AML) and compliance investigation platform. The Service includes:

• AI-powered transaction risk analysis and scoring
• Automated investigation brief generation
• STR/SAR draft report creation
• Case management and audit trail capabilities
• Dashboard and analytics for compliance oversight

3. Important Disclaimers

• Sentrya does not provide legal, financial, or regulatory advice
• The platform does not guarantee compliance with any specific regulation
• Users are solely responsible for their regulatory filing obligations under applicable EU AML Directives (5AMLD, 6AMLD) and national laws
• AI analysis is probabilistic and may produce false positives or false negatives

4. User Accounts

• Access to the Service is by invitation only during the pilot program
• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorized use of your account
• One account per individual — account sharing is not permitted
• We reserve the right to suspend or terminate accounts that violate these Terms

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Submit false, misleading, or fabricated transaction data
• Attempt to reverse-engineer, decompile, or extract the AI models
• Circumvent security measures, rate limits, or access controls
• Share your account credentials or provide access to unauthorized users
• Use the Service to facilitate money laundering or financial crime
• Resell or redistribute the Service without written permission

6. Data Ownership

• Your data — You retain full ownership of all transaction data, case data, and investigation records you submit to or create within the Service
• Our platform — Sentrya retains ownership of the platform, AI models, algorithms, and all intellectual property associated with the Service
• AI outputs — AI-generated content (risk analyses, investigation briefs, reports) is provided as part of the Service and may be used by you for your compliance operations
• Aggregated data — We may use anonymized, aggregated data to improve our Service, provided it cannot identify any individual or organization

7. Pilot Program Terms

During the Early Access / Pilot program:

• The Service is provided "as-is" without guaranteed uptime or SLA
• Features may change, be added, or removed without prior notice
• We may contact you for feedback and product improvement discussions
• Pilot participation does not guarantee future access or pricing terms
• Either party may terminate the pilot with 7 days written notice

8. Confidentiality

Both parties agree to keep confidential any non-public information disclosed during the use of the Service. This includes, but is not limited to, transaction data, investigation results, business processes, and technical implementation details. Confidentiality obligations survive termination of these Terms for a period of 2 years.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• Sentrya shall not be liable for any indirect, incidental, consequential, or punitive damages
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• We are not liable for regulatory penalties, fines, or enforcement actions resulting from your use of the Service
• We do not guarantee the accuracy, completeness, or reliability of AI-generated outputs

10. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

11. Termination

Either party may terminate these Terms at any time with written notice. Upon termination:

• Your access to the Service will be revoked
• You may request export of your data within 30 days of termination
• We will delete your data within 30 days after the export period, unless retention is required by law
• Provisions regarding confidentiality, limitation of liability, and governing law survive termination

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable national law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service at least 15 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, please contact us: